I bought a theme from this company And download the theme. I uploaded it to WordPress But it is not working well and I did not find anyone from this company to help me and I do not support them

I bought a theme from this company
And download the theme. I uploaded it to WordPress
But it is not working well and I did not find anyone from this company to help me and I do not support them

Please send the ticker here: https://tickets.thembay.com/

Our Support Team will help you.